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Ninja Peas and the technical manager

About Pinguin Foods UK

Operating from 3 BRC certified sites at Kings Lynn, Boston and Easton capable of producing over 120,000 tonnes of product per year including 27,000 tonnes of peas, Pinguin supplies the retail, foodservice and industrial markets in the UK as well as having a growing export business.

Avis Baden, quality and technical manager, is responsible for a wide range of suppliers from growers to ingredient and packaging suppliers.

“Trying to control the amount of information and getting information back was becoming a nightmare”

Huge amounts of time was spent chasing suppliers for updated certificates or outstanding information and the amount of incoming information was becoming more difficult to control with reams of paper needing collation and filing. It was, in short, ‘a nightmare’, often leaving us unable to find the one elusive document that had been requested during an audit.

Life since choosing QADEX.

There is no question that the system has saved time in the technical department, we now just fill in the address details of any new suppliers and choose which of our questionnaires need completing. At the click of a mouse, the request is sent out to the supplier.

As the QADEX support team manages and monitors the information submitted Pinguin are confident that we have the same level of consistent information readily available for each of our suppliers and can approach audits with ease.

Suppliers too, have benefited from the experience, even the most technically challenged have been guided through the online process by the QADEX support team,

“suppliers say it is really quite easy”

All completed questionnaires are forwarded to the Pinguin Foods technical team after being reviewed by a QADEX food technologist for completeness.

“cost savings exceed 50%”

The accountants are happy too, we have reduced the cost of approved supplier management by over 50% while realising a wide range of improvements.

A win win situation.

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