From used plasters and wriggling maggots to hairs and human nails, Brits have found some nasty surprises in their store bought food over the years. However the latest Sainsbury’s complaint is definitely a first, with a woman claiming she picked out a plastic Monopoly iron from her pre-packaged coleslaw.
Hailing from Hornchurch, Essex, Mrs Hinton placed a forkful of coleslaw into her mouth, only to bite down onto a Monopoly iron game piece. Thankfully she managed to spit it out before swallowing the mouthful however it does pose the question, how did it get there in the first place?
“I just could not believe it when I saw the iron. They don’t even sell Monopoly at the store I bought it in,” says Hinton. “How on earth did it get there?”
“I felt quite sick after biting into it, God knows where it has been, wrapped up in a snotty tissue in someone’s pocket? I could have choked or it could have been a young child,” she adds.
While she immediately got in touch with Sainsbury’s to report the incident, she fears that their request to return the packaging is a cover up in disguise. She also maintains that she’s emailed the Environmental Health department, however she’s yet to hear anything back.
“I’m going to wait to speak to them before I decide what to do,” she explains. Meanwhile the coleslaw is “still wrapped in cling film and sat in my fridge at the moment.”
Sainsbury’s has been reluctant to go into too much detail however a spokesman has revealed that “Food safety is our top priority and we take very rare cases such as this extremely seriously.” He asserts that the packaging request is due to the fact that they “need the container to identify the exact product and supplier, so that we can conduct a full investigation.”
With Hinton still sitting on her contaminated container of coleslaw, and Sainsbury’s maintaining they can’t take the investigation further until they receive the packaging and the iron, the complaint investigation has come to a temporary standstill. In the meantime, other food and beverage retailers can take the story as a lesson of the absolute importance of stringent quality control. The piece of plastic probably originated somewhere in the supply chain and came into the factory as a raw material – this means better supplier approval management could be called for in this case.