Use pre-approval questionnaires early

Problems can arise when NPD or Purchasing introduce new suppliers before the Technical Department has approved the supplier.

Technical is then left to play a game of ‘supplier approval catch-up’ and serious non-conformances may arise. Depending on the nature of the non-conformances, you might need to identify a new supplier for a particular ingredient – placing an unnecessary and potentially costly strain on management resources

By introducing pre-approval questionnaires – completed by suppliers to show that they meet minimum acceptable standards – this issue can be addressed right from the outset.