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Improvement Workshop

QADEX are delivering Improvement Workshops in person to show how the QADEX system can benefit your business. Workshops include an overview and demonstration of QADEX functionalities followed by Q&A.

QADEX Customer Complaints Workshop

Getting started with transforming customer complaints doesn’t need to be difficult.

There are a number of dimensions that need consideration including type of system, how to implement, type of integration, reporting and data migration.

Learn best practices including a walkthrough presentation on the QADEX system, mainly focusing on our Customer Complaints Module.

In less than 2 hours you’ll:

  • See & hear what QADEX think are the key challenges to customer complaints management and how these are connected to a bigger problem
  • Discover the cost benefits of using our Customer Complaints Module and realise the profit enhancing opportunity of reducing complaints
  • Discover how we can help reduce the number of consumers who have a negative perception of your product/s
  • Learn how our Customer Complaints Module works including a step by step process on how to manage, log, filter, investigate and report your complaints
  • Have an opportunity to create a personal Next Steps Plan

QADEX Vulnerability Assessment Workshop

Over the course of two hours we will focus on helping you understand how the QADEX Vulnerability Assessment module can help you get to grips with managing vulnerability assessments within your business, and address the following:

  • An overview of QADEX Vulnerability Assessment module
    • Horizon Scanning
    • Completing Vulnerability Assessments
    • Keeping your Vulnerability Assessment under review
    • Formal annual reviews
  • Automatic Food Safety Alerts
    • Live alerts of issues which may impact your business
    • Putting you in front of issues
    • Enhanced brand protection
  • Standalone or Integrated
    • How it works as a standalone system
    • How it works integrated with other QADEX modules
    • Keeping your Vulnerability Assessment under review
    • How it works if you have specifications in another database


If you are interested in either of these workshops please click the button below and we will be in touch as soon as we

have new dates scheduled.

For more information or to discuss any of the above in greater detail, please contact us on 01509 606 306

or email

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