Outsourced Customer Complaints

Outsourced Customer Complaints

Let our team manage the entire complaints process using market leading software to save time, money, and improve customer service.

If you experience some of the following challenges then we have the solution.

Incoming complaints from consumers and retailers are not being handled by a dedicated team resulting in inconsistencies.

A single person manages complaints which puts others under pressure when this person is on leave or unavailable.

You have an extended team managing customer complaints but think that there is a more efficient solution.

Complaint levels vary throughout the year.

You think there must be a better way.

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Outsourced Customer Complaints

Want a better way of managing complaints ? You're in the right place!

You may be wondering why we have not provided more detail on this page about all of the cool functionality we provide. We have recently found that a competitor under financial pressure to grow quickly has copied all of the functionality list from our website and included it on their functionality list, that they are selling to prospective customers.

They don’t have much of the functionality that they say that they have!

So if someone is trying to sell you a similar set of functionality to what QADEX provides, speak to a few of their customers to confirm that the functionality has been delivered, or better still give us a shout.