Careers – Junior Account Manager

Job Description

Title:

Junior Account Manager (Supplier Service Representative) – Not a finance role.

Job Type: 

Full-time (37.5hrs / week)

Permanent role, OFFICE BASED in Sileby, possibilities for Homeworking once probation passed

Are you serious about customer service? Light hearted about life, we want to hear from you! We like to have fun while working hard to provide quality customer service. QADEX are a market leading growing software business providing fully managed software as a service to food & drink businesses globally.

About us
QADEX, based in Sileby Leicestershire, are a market-leading, fast-growing software business providing fully managed software as a service to over 16,000 food sites globally.
We provide risk management and compliance solutions for large food and drink businesses.
We are a fun, dynamic team at QADEX which is constantly evolving and developing, with the best days being those where there are lots of laughs around the office and through video conference calls.

The Role
The role of an Account Manager within the team is to support the software solution we provide to our customers via phone and email while collating food safety data from their suppliers for various audits. The role requires that the majority of time is spent actively in contact with suppliers and customers, providing exceptional customer service to all. Once your probation period is passed your role will be enhanced to the role of Account Manager
These roles are full-time positions, working 37 hours a week between the hours of 9am – 5pm Monday to Friday, based in Sileby. Due to some of our customers being based in different time zones, there may be a requirement to work in the evening regularly.
Your employment will be subject to a probationary period and you would begin as a junior. We would hope that within 6 months we would be able to confirm you as an Account Manager.
Although the work varies, typical activities are likely to include some or all of the following responsibilities:

The successful applicant will:

Benefits:

The majority of our experienced team members are working from home, we envisage this continuing. The office has been made Covid safe, with hygiene procedures and desk social distancing. While training this role will be office-based fully.

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