- Supplier audit questionnaires have been returned within days of being requested.
- Missing questionnaires have been chased up and returned.
- Missing information on questionnaires has been asked for and subsequently provided by suppliers.
- Everything is now collected and complete.
We recommend that you review submitted questionnaires carefully and complete a quantitative scoring and risk assessment of each supplier.
Remember, if a supplier has something to hide then a self audit questionnaire may flag up a potential problem. Watch out for the following:
Missing information. Question why.
Unusual answers Is the answer a red herring to deflect attention from a response that they know you won’t like?
Claiming information is not available. This red flag may mean that the supplier is an agent/trader who does not have the necessary information and may not have approved the site.
Suppliers who have not returned questionnaires. In our experience it is those suppliers who do not provide information who may be high risk. And – how can you carry out a risk assessment without the necessary information?
It is not possible to risk assess suppliers who refuse to complete supplier questionnaires so you need to audit these suppliers yourself or initiate a planned de-list programme.