Brand Protection: Respond rapidly to customers when incidents arise.

Future Proof: Raw material specifications can be interfaced into QADEX Recipe Manager (Coming Soon) to create finished product specifications.
 
Cost Savings: QADEX customers have saved between 40% and 75%.
Supplier Auditing

The QADEX Supply Chain Assurance solution will simplify the whole process of supplier assurance and supplier auditing for you.

 We remove the hassle from you, whether it is gathering supplier self audit questionnaires or simply keeping your supplier auditing records accurate and up to date at all times. QADEX makes it easy.

 

QADEX will manage all set-up

 

Once a decision to proceed has been made, QADEX will do all set-up including.

  • Loading all your suppliers onto the system
  • Loading your self audit questionnaires onto the system, as many formats as required.
  • Updating all existing supplier auditing records.
  • Working with you to plan the roll out
  • Sharing best practices with you to ensure audit non-compliances are a thing of the past and your supplier auditing is in line with current best practice.

Once your account is live training will be delivered to introduce your team to the features of the system and to agree any customisation required. You will then be provided with your own access to a secure on-line system which is straight forward, intuitive and easy to use. 

 

QADEX manage all aspects of ensuring supplier compliance

 

  • The QADEX support team will liase with your suppliers, on your behalf, informing them that an on-line questionnaire will be arriving soon. Thereafter, QADEX will provide on-going supplier support helping them with any queries about the questionnaire and the completion process.
  • Prompt and chase outstanding questionnaires - based on a pre-agreed timescale agreed with you - the timescales are quite often influenced by the urgency of a BRC or retailer audit!!

 

You receive Quality Assured information from suppliers

 

  • QADEX food technologists review all completed questionnaires to check key information supplied such as BRC certificates, HACCP's etc.
  • Risk assessment scores and exception reports available by supplier.

You will be able to view and manage all your suppliers, send questionnaire requests to all or selected suppliers as well as having access to a comprehensive reporting suite. Within the reporting suite you will be able to see which suppliers are outstanding, who has completed, how far each supplier is through their questionnaire! etc.

Thank you for your support and assistance yesterday. You are very patient, clear in your directions/training, and always professional.

 Peggy Solick, Holton Food Products, IL, USA
 

 

As a result

 

  • You will save between 40% and 75% of the cost of managing supplier audit questionnaires and supplier auditing compared to using alternative systems.
  • Supply chain assurance related non-conformances during BRC/GFSI and retailer audits will be reduced.
  • The quality and consistency of supplier auditing information will be improved.
  •  Customers will be impressed with the supplier auditing systems in place.

 

"We have been impressed with the high level of support, timely response and personal service QADEX have provided us with in the past two years. No request is met with anything other than a positive response and this has made the management of our supplier base much easier, less stressful and less time consuming than ever before"

Jill Atkinson, SK Chilled Foods