Customer complaint charges are high on the agenda of disputes between suppliers and retailers, therefore, it is important to address and resolve these issues as quickly as possible to reduce…
I’m sure we have all had a complaint about something we have purchased at least one time in our lives, but with the ever growing importance of quickly and efficiently…
Speaking at a Westminster Forum Conference, Christine Tacon bought some well needed attention to the mounting costs associated with customer complaints. When a complaint is made, there is the time…