Overview

QADEX Vision brings every aspect of food safety, quality management systems, compliance, customers and new product development together in one simple dashboard. Its unique user friendly, real time features allow technical managers to see at a glance how their operations are performing and, should a problem arise, identifies corrective actions.

To take advantage of this exciting new market leading package, simply choose the modules you require now, and add others at a later date as and when needed.

Working in partnership with our customers and their global supply base we ensure that information required from suppliers is timely and accurate. All QADEX modules are designed and tested by food technologists with the specific demands of the food industry at the heart of everything we do.

Supplier Complaints Manager Module

The QADEX Supplier Complaints Manager module enables businesses to record, track and manage their supplier complaints. Complaints are automatically raised from the goods in checks or later on in the process. Corrective measures and preventative actions are then closed out and real time alerts are received by designated personnel. Any outstanding actions are automatically chased ensuring timely resolution of non-conformances

The module’s powerful reporting function allows supplier complaints across multiple sites to be tracked and trends analysed to give real time visibility of a supplier’s performance over time.

Features

The Supplier Complaints Manager Module can:

• Specify group and site level contacts for notification of suppliers complaints
• Ensure complaints are automatically raised from goods in checks
• Track outstanding supplier complaints from dashboard
• Receive automatic notification of suppliers responses
• Centralise supplier complaints management if required
• Automatically chase corrective actions
• Allow visibility of outstanding non-conformances
• Provide real time reporting of supplier performance

Benefits

This module also:

• Saves time in chasing non conformances
• Identifies emerging trends easily
• Allows robust support for risk assessment

Linked Modules

Supplier Risk Assessment

Goods In Manager

We can also create Application Program Interfaces (API's) that allow your existing systems and QADEX Vision to work together. Click here for more information.

QADEX - Mission Statement

To make the lives of our customers easier and exceed their expectations by adding value, making a difference, bringing peace of mind and having fun along the way.