Customer Service Manager Module - designed for suppliers who care about food safety Overview QADEX Vision brings every aspect of food safety, quality management systems, compliance, customers and new product development together in one simple dashboard. Its unique user friendly, real time features allow technical managers to see at a glance how their operations are performing and, should a problem arise, identifies corrective actions. To take advantage of this exciting new market leading package, simply choose the modules you require now, and add others at a later date as and when needed. Working in partnership with our customers and their global supply base we ensure that information required from suppliers is timely and accurate. All QADEX modules are designed and tested by food technologists with the specific demands of the food industry at the heart of everything we do. Customer Service Manager Module Increasingly stringent food safety regulations mean that keeping up with customer requests for self audit questionnaires and specifications is an increasingly onerous, time consuming activity The QADEX Customer Service Module can help ease the unwanted pressure such regulations invariably place on your business – and will ensure your customers are compliant. Often used in conjunction with other modules, this effective tool enables information to be supplied much more efficiently. Simply locate technical data using your product code, then select the information requested and forward the documents by email. Once sent this data will be stored in a log so requests that have been actioned can be viewed in real time. The module’s sophisticated functionality also allows commercially sensitive information to be automatically removed from the documents sent to your customer. Features The QADEX Customer Service Manager Module enables:
Benefits The module can:
Linked Modules Supplier Self Audits Raw Material Specifications We can also create Application Program Interfaces (API's) that allow your existing systems and QADEX Vision to work together. Click here for more information. QADEX - Mission Statement To make the lives of our customers easier and exceed their expectations by adding value, making a difference, bringing peace of mind and having fun along the way.
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